Fifteen years building software that is still running.
Hospitals, universities, retailers and development banks. The work usually starts before the build, on what is worth building at all.
What we do, in the order it usually happens
Most engagements start at one of these and move forward. Few start at the first one, and that is usually the problem.
Product strategy & discovery
Testing what the product should be before anyone commits budget
Design
Research, interface and design work written straight into the repository
Engineering
New products, and the systems that already carry the business
Artificial intelligence
Assistants and automation that run inside the systems already in place
Data
Warehouses, pipelines, and the screens someone acts on
Legacy modernization
Changing what runs the business without the business stopping
How the work actually runs
Two things hold on every project, and one line that does not move.
A lead who answers by name
Each workstream is led by a senior developer who defines how it gets built, reviews every piece, and signs it into your repository. When you ask why something was done a certain way, there is a person to ask.
Agents do the volume, people make the calls
Components from your design system, patterns repeated across similar features, tests written from acceptance criteria. Every output is reviewed by the lead before it moves on, and technical authorship stays with people.
The agents never touch your production data. That line is not a preference and it is not negotiated per project.
Where a system is already running, the work starts with what only reads from it, and writes come later.
Read how we workNumbers that come with what they were measured against
- 4x
- lower recruitment cost
- On the Stanford Medicine research apps, app downloads cost four times less through social networks than through conventional ABS outreach. Recruitment tripled and participation doubled against the same comparison.
- Stanford Medicine. Read the case →
- 3.5%
- conversion, up from 1.2%
- Immediately after the new Lentesplus site went live, the ecommerce conversion rate increased from 1.2% to 3.5%, following the migration to Adobe Commerce Cloud and the stabilization of the platform.
- Lentesplus. Read the case →
- 35%
- better treatment adherence
- Healthcare organizations running outreach programs on the EmpowerHealth platform report 35% better patient adherence and 20% fewer avoidable emergency visits.
- EmpowerHealth. Read the case →
Read the case“They showed their commitment to work with us as a strategic partner more than just a service provider.”
Three projects, opened by the problem
Each one opens on the situation, not on the client. The name goes at the foot.
A physician-led startup about to build the wrong thing
- Product Design
- UX Research
mEMR had a clear product vision and no contact with a real user. Instead of starting development, we ran the research across both sides of the product, how physicians decide and how patients would hand over their own clinical data, and turned it into prototypes people could actually use. The concept was validated without writing code.
A lending portfolio no one could see in one place
- .NET
- SQL Server
- Azure
- React
At the Inter-American Development Bank, the indicators that describe a loan each depended on a different operational system inside the Bank. Smart Portfolio consolidates them into a single real-time view, with role-based access so each team sees its own slice of the same data. It was handed to an internal team at the Bank and is still running and evolving there.
Two years of a broken build, unpicked from the checkout outwards
- Magento 2
- Ecommerce Development
KURU had migrated to Magento 2 and the build had been failing them ever since, with checkout errors taking sales out of the business daily. Certified developers worked on weekly releases, starting at checkout because that is where the revenue was leaking, then site speed, then the rest.
Bring us the project you’re weighing.
Leave with a first opinion. In a 45-minute working session we’ll go through what you’re considering, what it would take, and whether it is the thing worth doing first.