Healthkey – Stanford Medicine

What if we could use technology to overcome your industry’s challenges?

2021

The Client

A team led by Stanford Medicine University aimed to mitigate the constant decrease of response rates in surveys used for medical research. As a possible solution, they evaluated the use of mobile applications to facilitate and motivate subjects to answer.

The Challenges

Our responsibility was the design and development of mobile applications for data collection including the definition for paradata and data visualizations for researchers. Everything had to be easy to use and safe by HIPAA compliance standards. As well, they aimed to evaluate the amount of repeat responses motivated through push notifications mechanism.

This project also required us to interact with a cross functional team. We worked together with Stanford Medicine Researchers (epidemiologists), Survey research experts (former Cornell University ISR manager), statisticians, doctors, and SAMHSA (Substance Abuse and Mental Health Services Administration) representatives. This meant having to reconcile different visions and needs of a diverse group and transfer them to the application.

Areas we covered
  • UI UX Designs
  • Android App Development
  • iOS App Development
  • QA

The Result

The project had really positive outcomes in two ways. Firstly, the developed apps helped improve response rates on surveys, which was the major challenge to be solved. Secondly, the monitoring dashboard in conjunction with Facebook allowed to compare the costs involved in answering surveys through social media compared to the cost of the traditional methods (e.g. call center).